Limited Warranty

Limited Warranty Information
Updated: 12-12-2025


Beatty Enterprises, Inc. prides itself on the quality and performance of its products, which meet, and often exceed, industry quality and durability criteria or guidelines. However, all materials are subject to fatigue and possible breakdown over time. For certain products Beatty Enterprises offers a limited warranty against defects in materials or workmanship as outlined below (the “Limited Warranty”). For any products not listed herein, the products are sold on an “as-is” or “without warranty” basis. Note that this Limited Warranty is available for products customized directly through Beatty Enterprises to the extent that there is a manufacturer’s defect.

This Limited Warranty applies to products purchased after the last revision date set forth herein.

Purchase and/or use of any product identified herein will be deemed an acknowledgement and acceptance of this Limited Warranty.

This Limited Warranty only covers products purchased from authorized Beatty Enterprises and dealers with a copy of the original sales receipt.

General Exclusions

This Limited Warranty does not cover:

  • Normal wear and tear
  • Cosmetic damage (e.g., discoloration, color fastness, or natural fading of colors, minor scratches, and paint chips from normal handling, etc.), burns, or abrasions
  • Products that have been damaged due to accident, negligence, or excessive collision
  • Products purchased from non-authorized Beatty Enterprises dealers or individual resellers
  • Products purchased at auction or via third party marketplace websites (unless sellers are authorized Beatty Enterprises dealers)
  • Products found to have a usage history that is inconsistent with the claimed history
  • Products that are not accompanied by an original sales receipt or for which the supplied proof of purchase is inconsistent with the product in the claim
  • Products that have been transferred from the original purchaser
  • Products that have been physically altered (including the removal or defacement of a serial number), doctored, abused, mistreated, or tampered with in any manner whatsoever or used without observing the care instructions. Any suspected alteration of a product will nullify this Limited Warranty.
  • Products that have been customized after-market by a third party
  • Products that have been improperly cared for, maintained, or stored (e.g., exposed to moisture, flooding, fire, electrical problems, pet chewing, etc.), not at the fault of Beatty Enterprises
  • Stolen or lost items
  • Products on which repair attempts have been made by anyone other than Beatty Enterprises
  • Products that have been damaged or modified through the use of parts or accessories that were not certified or approved by Beatty Enterprises (e.g., hardware modifications, etc.)
  • Counterfeit products
  • Products received as a gift without proof of original sales receipt
  • Products won through a promotion (e.g., sweepstakes, raffle, contest, etc.)
  • Products that have been damaged or products with defects discovered after the Warranty Period
  • Products purchased “as-is”, “used”, “without warranty”, or as “demo” products

Products, Warranty Periods*, and Product-Specific Exclusions

Aluminum or Composite Bats

  • Warranty Period: 1-year
  • Exclusions:
    • Grip
    • Bats that have been used to hit cage balls
    • Bats that have been used in temperatures under 60°F (15°C)
    • Bats that have been used with weighted training balls or objects other than approved, non-weighted balls
    • Bats that have been transferred from the original purchaser
    • Bats used as team bats by multiple players
    • Bats that have been physically altered in any manner whatsoever, including without limitation, bat “doctoring,” rolling in a vice, inner wall shaving, end-loading, and any other action designed to change the character or performance attributes of the bat

*Warranty periods commence on the date of purchase, unless otherwise stated. Replacements do not restart or extend the applicable warranty period.

Authorized Retailers

This Limited Warranty only covers products purchased from authorized Beatty Enterprises dealers with a copy of the original sales receipt.

The Limited Warranty does not cover any products purchased from a non-authorized seller, including but not limited to sellers operating on a third-party auction site, unless the seller is an authorized Beatty Enterprises dealer. To ensure warranty coverage, be mindful when selecting your retailer and make sure they are an authorized Beatty Enterprises dealer. If you need clarification on whether a particular retailer is an authorized Beatty Enterprises dealer, please contact Customer Service by email shop@beattyenterprises.com.

Falsified Claims

Any attempts to submit falsified information or documentation for purposes of obtaining a replacement product will invalidate this Limited Warranty.  Beatty Enterprises reserves the right, in its sole discretion, to invalidate a Limited Warranty on the suspicion of falsified product information or documentation.

Third-Party Certifications

The presence of a trademark of a third-party certifying entity (e.g., USSSA, NOSCAE, etc.) on a product indicates that the product is compliant with or certified according to the standards of that particular certifying entity as of the date of its manufacture and not at a later date. In the event that the product loses its certification subsequent to the date you purchased the product from an authorized Beatty Enterprises dealer, Beatty Enterprises may, in its sole discretion, opt to repair, replace, or retro-fit the product.  These remedies shall be the sole and exclusive remedies available to the greatest extent permitted under applicable law. Notwithstanding, if the product has lost its certification due to misuse, alteration, or doctoring, this Limited Warranty will be voided, and no such remedy will be offered.

Proper Care and Use Instructions

Non-Wood Bats

Cleaning and Care Instruction: Use only mild soap and water. DO NOT use solvents or any ammonia-based products for cleaning.

Care Instruction: To extend the useful life of your product, Beatty Enterprises suggests the following:

  • Use with leather covered balls only
  • Ideally, baseballs/softballs used in games are the best option to use for practice
  • Limit the bat to your individual use only
  • Rotate the bat 1/4 turn each at-bat
  • Store in a cool, dry area, away from direct sunlight
  • For more information, see Bat Usage and Warnings below

Bat Usage and Warnings

Beatty Enterprises bats are high-performance products. To deliver peak performance, these bats are not indestructible. In fact, each bat’s useful life is partly determined by the number of hard hits it takes over its lifetime. For this reason, our bats are designed with the intent of individual use. They are not designed or intended to be used as a team bat by multiple players or as a "loaner" bat at a commercial facility.

WARNING: Hitting metal cleats, rocks, or anything other than a ball can damage your bat, cause injury to you or others, and will void this Limited Warranty.

WARNING: While composite and metal bats are more durable than wood bats, composite and metal bats also can break, so use with care. Further, deep scratches, nicks, or dents can cause these bats to break at any time. Metal and/or composite bats should be replaced approximately every two (2) years assuming normal usage by an individual player. Breakage can cause injury to the batter, to other players, and to spectators. Inspect your bat regularly for cracks, nicks, dents, surface damage, or excessive wear and replace the bat as needed. DO NOT USE YOUR BAT IF IT IS CRACKED,  EXCESSIVELY WORN OR DAMAGED.

WARNING: Avoid using your bat in cold weather. Temperatures below 60 degrees Fahrenheit (15 degrees Celsius) significantly increase the hardness of the ball.

Bats: Coverage Under the Limited Warranty

This Limited Warranty is limited to one (1) non-wood bat per original purchase and can be redeemed only by the original purchaser.

Under this Limited Warranty, Beatty Enterprises will, at our sole option and discretion, provide a one-time repair, replacement, or refund of your non-wood (aluminum or composite) bat within one (1) year from the date of purchase for defects in materials and workmanship.* This Limited Warranty does not apply to any representations of bat weight** or size.

*Our bats feature limited edition designs with limited availability windows. If we no longer have the same design and size in stock when you initiate a warranty claim, then we will only be able to offer a refund.

**We list a “weight drop” or “drop” for certain bats. This normally takes the form of a negative number; for example, we may offer certain bat models in “drops” of -5 and -10, among other “drops.” Typically, a lower drop will feel heavier than a higher drop of the same model and length, so a -5 bat will feel heavier than a -10 bat of the same length. Drop is intended to give you a relative idea of how heavy or light a bat feels. But drop is not intended to and should not be relied upon to calculate the actual weight of a bat. Many factors may affect the actual weight of a bat. Further, as a result of differing certifying entities, requirements, standards, or procedures, bats with varying finished weights may be certified as a certain “drop”. Moreover, Beatty Enterprises’ internal manufacturing tolerances coupled with any finishing materials added to the bat such as grip tape, paint, glue, stickers, and decals, may affect the weight of Beatty Enterprises bats as they are sold to the consumer. These and other factors may mean that, by way of example only, a 30” bat certified as a -10 drop may be more or less than 20 oz. if placed on a scale after purchase, and it may feel heavier or lighter when swung and may perform or sound differently than another 30” -10 bat. Ultimately, the best way to know whether you feel comfortable swinging a bat is to try it out first.

Non-Wood Bats: Submitting a Warranty Claim

To submit a warranty claim, please email warranty@beattyenterprises.com. 

Bats: Additional Assistance

For further information, please contact us by email at warranty@beattyenterprises.com.

Claim Review and Determination of Coverage

For claim requests submitted directly to Beatty Enterprises, Beatty Enterprises will review the claim within a period of fifteen (15) business days to determine if the product is eligible for coverage under this Limited Warranty.  Please check your email, including spam folders, for further communication regarding your submission.

Although return of your product is not immediately required to initiate a claim, Beatty Enterprises reserves the right to request that the product be returned for physical inspection.  Therefore, we recommend that you keep your product unless or until otherwise notified.

Claims that are incomplete and do not include all of the required information and documentation will not be reviewed.  If Beatty Enterprises requires additional information to make a determination of eligibility, you may be notified via email and have the opportunity to supplement the missing information.

If Beatty Enterprises determines (in its sole discretion) that an in-person inspection of the product is necessary, a prepaid shipping label will be provided to facilitate the product’s return to Beatty Enterprises.

Warranty coverage will be determined exclusively by Beatty Enterprises. Beatty Enterprises cannot guarantee warranty coverage of your product until it is inspected (whether via photographs or in person).

If Beatty Enterprises determines that your product is covered by this Limited Warranty, then Beatty Enterprises will, at its sole option and in its sole discretion, do one of the following:

1. Repair your product and return it to you

  • Any products purchased in the U.S. must have a U.S. address (non-P.O. box) for shipment of a repaired product. Beatty Enterprises will not ship to a P.O. box.

2. Replace your product

  • With the same model product, or
  • With a comparable product, should your item be discontinued or otherwise unavailable (e.g., limited-edition models may be replaced with an in-line model).
  • All replacements will be products with the same drop and size and within the same sport as the returned product (e.g., returned baseball bats that are accepted for warranty coverage will be replaced with a baseball bat, fast pitch for fast pitch, etc.) and, if applicable, for the same certification type/standard as the returned product (e.g., returned bats approved for use in the USSSA that are accepted for warranty coverage will be replaced with a USSSA-approved bat, USA Softball-approved bats for USA Softball-approved bats, USA Baseball-approved bats for USA Baseball-approved bats, etc.).
  • If Beatty Enterprises requests that you return your defective product, you will have ten (10) days to send it to the Beatty Enterprises Warranty Center using the prepaid shipping label provided by Beatty Enterprises. If Beatty Enterprises specifies that no return is necessary, you should immediately dispose of the defective product. Any continued use of an item deemed to be defective may increase the risk of injury. Beatty Enterprises will not be responsible for any injury resulting from the use or misuse of a defective product, nor will a defective product be subject to further warranty coverage.
  • The provision of a replacement product does not extend an existing Warranty Period or start a new Warranty Period.
  • Any products purchased in the U.S. must have a U.S. address (non-P.O. box) for shipment of a repaired product. Beatty Enterprises will not ship to a P.O. box.

3. Refund your purchase

  • If Beatty Enterprises requests that you return your defective product, you will have ten (10) days to send it to the Beatty Enterprises Warranty Center using the prepaid shipping label provided by Beatty Enterprises. If Beatty Enterprises specifies that no return is necessary, you should immediately dispose of the defective product. Any continued use of an item deemed to be defective may increase the risk of injury. Beatty Enterprises will not be responsible for any injury resulting from the use or misuse of a defective product, nor will a defective product be subject to further warranty coverage.


NOTE: Beatty Enterprises has the right to conduct any testing on a returned product to determine whether it has been altered in a way that invalidates this Limited Warranty.  Beatty Enterprises will not be responsible for the condition of a product after any such testing and reserves the right to mark any product that it deems has been altered.

If Beatty Enterprises deems that the product is ineligible for warranty coverage, the product may be returned to you as-is with an explanation of the claim denial.  Notwithstanding, if a product has been deemed to be doctored or altered and/or a receipt has been deemed as faked or doctored, Beatty Enterprises may opt to return your item to you only at your expense or may otherwise opt to destroy it.

Limitation of Liability; Disputes

Beatty Enterprises reserves the right to refuse coverage under this Limited Warranty to any person who, in Beatty Enterprises sole discretion, abuses its products or warranty policy. All decisions regarding coverage under this Limited Warranty are final.

No statement by a Beatty Enterprises employee or agent directly or indirectly admitting liability under this Limited Warranty shall be binding unless it is made (1) in writing; and (2) by a representative of Beatty Enterprises authorized to do so. Beatty Enterprises does not represent or warrant that the information posted at Beatty Enterprises stores is accurate, complete, or current.

Limited Liability

CONSEQUENTIAL AND INCIDENTAL DAMAGES AND EQUITABLE RELIEF ARE NOT RECOVERABLE UNDER THIS LIMITED WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY FOR THIS PRODUCT AND EXCLUDES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. TO THE EXTENT THAT ANY IMPLIED WARRANTIES ARE PRESENT, THEY ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD NOTED HEREIN. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Warrantor Information

The warrantor of this Limited Warranty shall be Beatty Enterprises, Inc. with an address at 102 W 3rd St., Suite 725, Winston-Salem, NC.